Shipping Policy
Safe, secure & timely delivery by ArtHead
1. Overview
At ArtHead, we ensure that every artwork and product is carefully packed and shipped to reach you in perfect condition. This Shipping Policy outlines our delivery process, timelines, and responsibilities.
2. Shipping Locations
ArtHead currently ships products across India. International shipping availability may vary depending on the product type and destination.
3. Order Processing Time
Orders are typically processed within 2–4 business days after payment confirmation. Customized and made-to-order items may require additional processing time.
4. Estimated Delivery Time
- Standard delivery: 5–10 business days
- Customized or handcrafted products: 10–15 business days
- Delivery timelines may vary based on location and courier partner
5. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout. Promotional offers may include free shipping on select products.
6. Packaging & Handling
All ArtHead products are securely packaged using protective materials to prevent damage during transit, especially for canvas art and fragile items.
7. Tracking Information
Once your order is shipped, you will receive tracking details via email or SMS, allowing you to monitor the delivery status of your order.
8. Delays & Unforeseen Circumstances
ArtHead is not responsible for delays caused by courier services, natural disasters, strikes, or other unforeseen circumstances beyond our control.
9. Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, please notify us within 48 hours of delivery so we can assist with a replacement or resolution.
10. Incorrect Shipping Details
Customers are responsible for providing accurate shipping information. ArtHead will not be liable for delays or losses caused by incorrect or incomplete addresses.
11. Policy Updates
ArtHead reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on this page.
12. Contact Us
For any shipping-related questions or concerns, please contact us through the official ArtHead website or customer support channels.